Contact Us

Live Chat

Chat online with our team by clicking on the Chat button in the bottom right hand corner of your screen.

Email

If you have a question about any of the items we sell, please email us askaquestion@connevans.com

Phone

Customer Services: 01737 247571. If using Text Relay, please use prefix 18001.

Post

Connevans Limited, Bridge House, 1 Nutfield Road, Merstham, Surrey, RH1 3EB, United Kingdom

Please note that our working hours are 9.00 - 16.30 (UK time) Monday to Friday, excluding bank holidays.

If you need help using our website then you may find our Frequently Asked Questions section helpful!

If you are having a technical problem using our website, please could you provide us details on our problem report form here - please do not use this form for non acceptance of debit/credit cards or product-related enquiries.

UK Government and Local Authority orders

Connevans Limited is pleased to accept official Purchase Orders from all UK Government funded organisations, including Schools, Colleges, Universities, NHS Trusts, Police, Fire, Ambulance and Life Guard Emergency Services, the British Army, Royal Air Force, Royal Navy and all local and central Government Departments.

You can send us official Purchase Orders by email to: orders@connevans.com
Organisations placing regular orders can be set up with an online ordering account.

More information

Supporting the excellent Connevans Customer Services staff are the management team - we all work very closely together. If somebody asks you to wait a moment to check a technical point, it will probably be one of us they are asking! Realistically we cannot answer all calls personally, but one of us will be there when you need us.

We don't have a customer complaints department but please feel free to contact one of the directors if you have any reason to be unhappy.